Next Stop: Becoming a People Person in a Post-COVID World

An Admissions Ambassador gives an outdoor tour of Rowan Campus to prospective students and their families.

Connor Bicknell, a rising senior communication studies major from Piscataway, NJ (Middlesex County) shares this first-person perspective on how being an admissions ambassador helped him step out of his comfort zone after COVID-19.

Connor Bicknell, in a Rowan sweatshirt, sitting and smiling at the camera.

In March 2020, and for the seemingly blurry amount of time after, the world was in a constant state of suspense, fear, and anxiety. The result of lockdowns on our social cognition was apparent, and it was clear that returning to the level of social activity that we once achieved as young students would take some time to regain. Especially for me.

Being diagnosed with Asperger’s Syndrome at birth, my people skills were at a significant disadvantage from the get-go, fluctuating greatly over time. That didn’t help when COVID kept me home for months, especially at a significant time like my high school graduation, where I took my diploma from a latex-gloved hand into the passenger seat of my mom’s car. From there, I was now supposed to go to college? Go from living at home for months on end to living on my own in a welcoming but yet still unfamiliar environment? This would be a challenge. However, during the unique experience that was my freshman year, I would see campus tours throughout the day, and after enough times of seeing this, the idea sparked. I was going to take charge of my social anxiety and push it further than it has ever gone. I was going to be an admissions ambassador. I was going to lead campus tours for interested students.

An Admissions Ambassador prospective students and their families outside Rowan University Welcome Center.

By the end of that year, I had successfully interviewed and been hired for the job beginning the next semester. After learning the route, the stops, the information, and of course, incorporating my signature corny jokes, I was ready to be a student leader on campus. Being responsible for relaying information as it relates to academic programs, recreational activities, student life, and more was a pretty daunting task at first, but now, nearly two years later, I wouldn’t want to be doing anything else. I find it almost freeing, in a sense. While I was nervous for the first tour or two, every one after that just got better and better as the information flowed out more naturally. I have enjoyed so much of my time interacting with students and families, who come from all over New Jersey and even the country. And even better, I find that my social anxiety has dwindled.

I am no longer afraid of speaking in public, or showing my more humorous personality to people I am unfamiliar with. I have made many incredible friends and connections working in this program as well, who have all made my Rowan experience infinitely better. The job also brings a lot of unique opportunities, like having the opportunity to work directly with the Office of Admissions and other departments on campus and helping facilitate large events like Open Houses and Accepted Students Day.

Even recently, at our annual Accepted Students Day admissions event, two families approached me and told me that they remembered me giving their tour. That was when it hit me. I have put forth such an impactful and positive effort that I stood out to these families who are in the midst of making one of the biggest decisions of their lives. 

To me, this isn’t just a job on campus. This is a way for me to not only connect with others, but with myself in my own way. It’s like being a friend, business partner, life counselor, and stand-up comedian all at the same time, and it feels just as rewarding as each of those combined. Being an admissions ambassador at Rowan has helped me step out of my comfort zone, and so I hope to reflect that as much as possible in the tours I give, to inspire prospective students to step out of their comfort zones, and inspire them to call Rowan their home. 

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Written by: Connor Bicknell, rising senior communication studies major

Story edited by: Valentina Giannattasio, rising junior dance and marketing double major

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